Booking Terms and Conditions
By the Sea act as Booking Agents on behalf of the Owner of the holiday accommodation (the Property Owner). Accordingly, any contract made is between the person making the booking (the Holidaymaker) and the Property Owner. A binding contract will be entered into, on receipt of a signed booking form and payment of a deposit (third of holiday cost) or the full amount (if less than 2 calendar months before the start of the holiday) By the Sea will then issue a confirmation of booking.
A non-refundable deposit of a third of the total holiday cost is required (minimum £75), within 7 days of booking, if more than 2 calendar months before the start of holiday. Full
payment is required if less than 2 calendar months to the start of holiday.
The balance is payable 2 calendar months prior to your arrival date. No reminders will be sent.
Payment should be by bank transfer (preferable and details are given on booking) or by cheque.
Please make cheques payable to By the Sea.
The booking form should only be completed after receiving confirmation of your booking by phone or email. Please complete the online booking form or print a paper copy, and send to Mrs Hughes-Roberts, Arlanfor, Moelfre, Isle of Anglesey, Ll72 8HL.
Please advise By the Sea as soon as possible if you have to cancel. All cancellations should be made by telephone and must be followed by a letter to By the Sea. The contract requires the Holidaymaker to pay for the accommodation booked in the event of a cancellation unless:
a) By the Sea is notified of the cancellation 2 calendar months or more prior to the start of the holiday. If By the Sea are able to re-let, all payments made by the Holidaymaker will be refunded less a £50 administration fee.
b) Having been notified of the cancellation less than 2 calendar months prior to the start of the holiday, By the Sea are able to re-let; all payments made by the Holidaymaker will be refunded less the deposit.
The Holidaymaker undertakes to keep the accommodation and all furniture, fixtures and fittings in the same state of repair and condition as at the start of the holiday and to leave the accommodation clean and tidy. The cost of any damage or breakages must be paid to the Property Owner or By the Sea. The Property Owner or By the Sea shall be allowed access to the accommodation at any reasonable time during the holiday. The number of persons using the accommodation at any time must not exceed 6 as stated on the property description page.
Every care is taken to ensure Glan-Y-Don is presented to guests at a high standard. In the event of any problem arising on arrival or during the holiday, the Holidaymaker should immediately bring this to the attention of By the Sea. Contact numbers will be left in property. Claims for compensation cannot be considered after the holiday has ended if By the Sea has not been informed as above.
By prior arrangement, dogs (over 12 months old) are welcome in Glan-y-Don at a cost of £25 per dog per week (max 2 dogs). We ask that you bring the dog’s bedding with you. Please do not allow your dog to climb on any furniture or beds. Dogs must not be left alone in the house at any time. At the end of the holiday all traces of dogs must be removed from inside and outside.